How we work


LiveLine’s Five Stage Outsourcing Process

One of the key things that people consider before outsourcing their services to an outsourcing vendor is their reliability, cost competitiveness, and most importantly their approach towards work.

At LiveLine, we create value for our customers by following a unique five stage outsourcing process. This outsourcing process enables us to ensure the smooth transition and the quick completion of the outsourced project in promised time and predetermined budget.

Step 1 - Establishing contact between your organization and LiveLine

1. Fill in our Contact us or Get a Customised Quote form
2. Our sales team calls/emails you

Step 2 – Understanding your outsourcing requirements

1. Basic understanding of your requirements
2. Making a rough estimate
3. You give us you approval to continue
4. Get a detailed understanding of your requirements

Step 3 – Deciding on pricing and signing agreements

1. Confirmation of pricing details
2. Creation of a proposal
3. Signing the contracts

Step 4 – Starting the project

1. Training and deployment of resources

Step 5 – Executing the project

1. Executing and managaing the project
2. Reporting and getting feedback on a ongoing basis